ContactNow, the next generation of cloud based customer interaction.
ContactNow the next generation of cloud based customer interaction is a service provided by 8×8, a leader and innovator in cloud contact centre solutions. Our mission is to enable customer-centric operations to deploy, adapt and consume the highest level of services without enduring the complexity and constraints of traditional systems. We offer businesses of all sizes access to cutting edge technology created to support the diverse demands of today’s consumers.
Our agile solution comprises of all the features and benefits of an advanced contact centre solution with added flexibility and ease of deployment. Our Pay As You Go pricing model means there is no upfront investment required – a common barrier to businesses adopting new technology and limitations to the number of users.
Getting set up is quick and easy. Our service gives you the ability to make real-time changes and is instantly scalable to deal with your requirements, providing a truly resilient solution that can grow your business.
Our customers are located across the globe ranging from multi-national, customer centric organizations such as Sky to growing entrepreneurial businesses such as Clicksco, Top Quota and Blue Strawberry.
Our customers use our technology across a wide range of operational areas, from outbound telemarketing and collections to inbound technical and HR support functions. Across these different businesses, our solution is proven to increase efficiency, improve service levels, and become a key element of our customers’ performance improvement strategy.
An 8x8 company
We have a strong focus on technology excellence with established experience in IT infrastructure, network, software, and voice systems and brought to market the first self-service PAYG contact centre solution.
Our feature-rich communication technology available to organizations of all sizes through our usage-based flexible pricing model. The company is highly experienced in helping businesses to improve their contact strategy and efficiency using its intuitive communications technology.
Delivering best-in-class communications for companies that care about their companies.
“Our call handling, the way we push calls through to our customers, the way we handle customers is a lot easier.”
Head of Infrastructure Support