Outbound Calls

Swap manual dialling for EasyContactNow's Preview, Progressive or Predictive dialling and maximise your talk time.

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Increase productivity – No manual dialling, waiting for a connection or wasting agent’s time with answering machines.

Measure the results – Use detailed reports to drive improvements.

Pay as you go – No connection fees, hidden costs or commitment.

Get your people focused on telephone calls
that produce results.

The Intelligent Way To Make Outbound Calls

Our predictive dialler makes calls at a carefully-determined rate, keeping your team productive and motivated without overwhelming them. The EasyContactNow predictive dialling system works from data you supply, making each new call at the optimum moment.

Say Goodbye To Manual Dialling

Our predictive dialler automates the time-consuming process of dialling numbers and waiting for an answer. It enables your team to spend as much time as possible on productive calls – which means your whole business will benefit.

Maximize Talk Time, Minimize Wait Time

EasyContactNow helps your staff use their time in the most productive possible way. They’ll spend more of it talking to customers and our predictive dialler works for every type of call. Whether you’re making sales calls, calling customers back, confirming bookings or performing an entirely different task. Predictive dialling ensures you’re making the most of your resources.

Keep Your Promises To Customers

Predictive dialling helps your contact centre provide a better service by letting you handle calls the way customers want. With scheduled callbacks you’ll never forget to contact a customer when you promised to, because the system remembers to dial them at exactly the right time.

Start talking to customers as soon as they are available. Your team can spend as much time as possible on productive calls by using predictive outbound dialling to reduce inactive periods and maximize talk time. Connect to a new customer call seconds after finishing the previous call by dialling ahead and removing answering machines and inactive lines in advance.

Dial the way that suits your workflow

predictive dialling

Predictive dialling

Start talking to customers as soon as they are available. Your team can spend as much time as possible on productive calls by using predictive outbound dialling to reduce inactive periods and maximize talk time. Connect to a new customer call seconds after finishing the previous call by dialling ahead and removing answering machines and inactive lines in advance.

Our predictive dialler will keep your team as productive as possible using its unique algorithm ensuring of a quality customer experience with no pauses, clicks or beeps. Whether you’re making sales calls, confirming bookings or performing an entirely different task, predictive dialling ensures you’re making the most of your contact centre’s resources.

preview dialling

Preview dialling

Preview outbound dialling gives your team the information they need to serve customers efficiently with complete a history of previous customer interactions and notes to review before calling them.

The preview time can be configured to suit your business to allow your team more preparation time before a call and choice between dialling home, work or mobile phone numbers.

progressive dialling

Progressive dialling

Help your staff work through their workload by automatically dialling the next customer when they finish a call. Progressive outbound dialling automates the time-consuming process of dialling numbers and waiting for an answer. Removing the need to manually dial reduces wait time, eliminates errors and dramatically increases productivity.

Our intelligent automated outbound dialler will present your team members with a new call when the customer picks up so they can start the conversation immediately.

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